We live in an era of constant disruption, especially in the world of technology. In other words, as soon as something new comes along, something newer immediately comes along to take its place. When the standard is set, something else resets it soon after.
When we think we’ve achieved what we want, something else comes along to show us things we didn’t even know we needed. This cycle has always been at work, but never before has progress moved at such a fast pace. It’s come to the point where we often don’t know where to draw the line between progressive and superfluous.
Data management, document management, and business process automation have undergone a particularly exponential upward swing. With advancements moving at the pace they do now, we can more accurately predict the trajectory of electronic content management (ECM).
If you’re wondering why we’re using that term instead of “document management”, per usual, it’s because is actually what DMS has become. And before DMS, the handling of data and information was something else. Here’s a glimpse into the past, present, and future of DMS/ECM, and what your organization should be prepared for as a result.