This HR team knew they needed a solution that would allow them to easily access and share documents securely between locations without adding more applications and servers for their IT staff to maintain. After considering various solutions - such as Box and DropBox - they chose to use DocuVantage OnDemand for managing personnel files and gain control of the documents critical to their organization. DocuVantage OnDemand offered the HR team the ability to index data and workflow capabilities that made it possible to properly track and managed documents, features that weren’t available to them through Box and DropBox.
Additionally, a primary reason they chose our solution is the ability to segregate and secure records, providing access to only those who need it. This was useful to their initial implementation, which included four workflow processes to streamline HR and an additional archive for storing background screening records.Additionally, as with most organizations, there is a process for employee relations that deals with complaints and misconduct. These documents also need to be routed through managers, supervisors, and sometimes legal to be processed. Having an automated process allows for them to ensure that each submission is processed without getting lost or misplaced.
Using our alerts and deadline features allows them to keep the processes moving to ensure timely responses and our tracking information lets them know where every item is at all times.
To help streamline the solution even further, we are sharing information with their ADP solution to eliminate duplicated data entries.