DocuVantage Technical Support

At Document Advantage Corporation we pride ourselves on our customer relationships. The foundation of these relationships is great customer support.  While our standard support hours are from 8:00am to 8:00pm Eastern Time, we also monitor voice mail and e-mail 24 hours a day.

You can reach our technical support department in a number of ways.

If you have technical issues or need assistance with your application please choose the appropriate application below and create a help ticket. Your issue will be routed to a support manager that will respond immediately and coordinate assistance for you.

Please do not leave messages or send emails without creating a help ticket first. Your issue will then be in the queue immediately and assigned for immediate help.

Technical Support Contact Information

Online Support

For DocuVantage OnDemand customers, please report issues here: DocuVantage OnDemand Support

For Document Advantage Corporation's OPTIX only customers, please report issues here: Issue Tracker

By e-mail This email address is being protected from spambots. You need JavaScript enabled to view it.

By phone, please call 863.326.6360 ext. 2