DocuVantage Technical Support
At Document Advantage Corporation we pride ourselves on our customer relationships. The foundation of these relationships is great customer support. While our standard support hours are from 8:00am to 8:00pm Eastern Time, we also monitor voice mail and e-mail 24 hours a day.
You can reach our technical support department in a number of ways.
If you have technical issues or need assistance with your application please choose the appropriate application below and create a help ticket. Your issue will be routed to a support manager that will respond immediately and coordinate assistance for you.
Please do not leave messages or send emails without creating a help ticket first. Your issue will then be in the queue immediately and assigned for immediate help.
Technical Support Contact Information
For DocuVantage OnDemand customers, please report issues here: DocuVantage OnDemand Support
For Document Advantage Corporation's OPTIX only customers, please report issues here: Issue Tracker
By phone, please call 863.326.6360 ext. 2