(866) 367-3467 ext. 1

Frequently Asked Questions about Document Management


Here are some questions most people want to know about DocuVantage OnDemand® and Electronic Document Management. If you don't see an answer to your question, feel free to contact us and we'd be happy to personally answer it for you.

What type of Document Management system does DocuVantage® provide?

What types of documents can be stored?

What types of scanners does DocuVantage OnDemand support?

Can DocuVantage OnDemand be web-enabled?

What types of businesses use DocuVantage OnDemand?

How is the DocuVantage OnDemand system priced?

How are your documents protected?


What type of Document Management system does DocuVantage® provide?

DocuVantage OnDemand® is a highly scalable, browser-based document management and business process automation platform that allows you to rapidly deploy solutions that unite legacy, paper-based, and pure digital information for a competitive advantage. DocuVantage OnDemand modules include Web Capture/Imaging, Text/OCRSearch, Workflow/Business Process Automation/Collaboration, Email/Fax Management and Records Management.

What types of documents can be stored?

Almost any kind of document you can imagine can be stored, including scanned images of paper documents, word-processing files, graphics files, spreadsheets, PDF files, text files, photographs, customer service records, maintenance records, product development records, patents, patient records, engineering drawings, legal records, student transcripts, accounting records and material safety data sheets, to name only a few.

If a user has the appropriate security access, he or she can retrieve any file in a manner of seconds. And because we support a vast array of scanner types there is truly no limit to the types of documents that you can capture and store.

What type of scanners does DocuVantage OnDemand® support?

Fujitsu, Visioneer, Kodak and all TWAIN-compliant scanners.

Is DocuVantage OnDemand web-enabled?

Yes. Our software is browser-based and allows you to capture, search, archive and retrieve documents from anywhere in the world, using only a web browser.

What types of businesses use DocuVantage OnDemand?

Almost any type of business you can name including: Nonprofits, Credit Unions, Universities, School Districts, Government Agencies, Marketing and Advertising agencies, Engineering Firms, Manufacturing/Distribution, Healthcare Management, Medical Facilities, Real Estate and Property Management, Retail businesses, and Technology companies to name a few. The list is limitless.

How is DocuVantage OnDemand priced?

The DocuVantage OnDemand application is delivered to our clients as a per user, monthly subscription service. Our solution does not require the customer to purchase servers, software or allocate IT resources to the management of the application- we do it all!

How are your documents protected?

Document Advantage Corporation understands that your mission-critical information must have the highest standards of quality, security and reliability. DocuVantage believes in data protection to the highest standards. That is why our electronic document management solution, DocuVantage OnDemand®, resides in a secure, Tier IV data facility that specializes and serves customers who require world-class reliability and network diversity.

Equinix is the largest global network-neutral data center and Internet exchange services company in the world. With direct access to more than 300 networks, including all of the top global Tier I networks worldwide, Equinix has built the most reliable data centers in the industry and delivers greater than 99.9999% availability.

Equinix power systems have distributed redundancy to guarantee continuous operation. The system is N+1 redundant including each component within the parallel electrical systems.

Equinix customers include more than 300 different carriers and ISP's including the world's largest IP backbone networks. More than 1700 Global customers include Google, Sony, Microsoft, GE, IBM, AT&T, British Telecom, Adobe, Merrill Lynch, PayPal, and Yahoo!

For more information visit Equinix

More Questions?

If you did not find the answers to your specific questions about document and workflow management here, please contact us via email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call our offices at 866.367.3467 ext. 1 and a Document Advantage staff member will happily assist you.