Document Management Solution

The DocuVantage® solution for Harrell's business needs is an integrated suite of Document and Workflow Management tools that allow for and include:

• Instant access to documents vital to business productivity across Harrell's wide area network 
• Web Capture
• Document Imaging
• Workflow
• Text Search Retrieval
• Document Management and Control
• Optical Character Recognition (OCR).

With the Electronic Document Management system in place, Harrell's has rapidly improved turnaround time, eliminated duplicate invoicing, and created accountability for every team member that takes part in accounting processes.

Harrell's goal was to be the easiest company for their customers to do business with. The implementation of the Document and Workflow Management tools greatly improved employee efficiency throughout the company which in turn allowed employees to better serve the customer.

"The ability to provide information more quickly coupled with the simplification of employee functions translates to happier employees, and faster, more accurate customer service," said Harrell's Director of Information Technology, Alex Barcia.

Dave Wiggins, Chief Technology Officer of DocuVantage, says his team "thrives on working with forward-thinking companies like Harrell's".  Harrell's experienced firsthand the efficiency gains from the partnership of the technical team formed with the DocuVantage team during the implementation, forging a working relationship that promises a stable environment as the application grows.

DocuVantage and Harrell's programming teams ensured a solid integration between the document management system and Microsoft Great Plains, Harrell's accounting software of choice. This eliminated the confusion and over-communication between headquarters and satellite offices when dealing with the identification and correct posting of payments and historical information of Harrell's Accounts Payables documents.

Additional improvements to Harrell's processes are in the design stages, including:

• Streamlining the Accounts Receivable Department
• Implementing an extranet for their suppliers and customers

DocuVantage® is proud to be a part of their winning combination and looks forward to assisting them as they continue to grow.

Technical Detail

This system integrates custom Visual Basic applications, Microsoft Great Plains, and the Document Management System and Workflow implemented by DocuVantage®.  Reporting is automated and distributed via email.

Scope

Accessed by three offices in three different states, this solution provides the means necessary to centralize all Accounts Payable activities for Harrell's.  Disaster recovery and physical storage of original documents is managed by the solution as well.