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“The product is certainly outstanding, but the real value is in the support that your staff continues to provide… I have been provided the help I needed timely (usually immediately) and accurately.”

Heath Thomas

Customer Service/ Claims Adjudication Manager

Florida 1st Service Administrators, Inc.


FAQ


Here are some questions most people want to know about DocuVantage OnDemand ™ and Electronic Document Management. If you don't see an answer to your question, feel free to contact us and we'd be happy to personally answer it for you.

What type of Document Management system does DocuVantage™ provide?
What types of documents can be stored?
What types of scanners does DocuVantage OnDemand support?
Can DocuVantage OnDemand be web-enabled?
What types of businesses use DocuVantage OnDemand?

How is the DocuVantage OnDemand system priced?

 

What type of Document Management system does DocuVantage™ provide?

DocuVantage™ is a highly scalable, browser-based application that allows you to rapidly deploy solutions that unite legacy, paper-based, and pure digital information for a competitive advantage. DocuVantage OnDemand modules include Web Capture/Imaging, Text/OCRSearch, Workflow/Business Process Automation /Collaboration, Email/Fax management and Records management.

What types of documents can be stored?

Almost any kind of document you can imagine can be stored, including scanned images of paper documents, word-processing files, graphics files, spreadsheets, PDF files, text files, photographs, customer service records, maintenance records, product development records, patents, patient records, engineering drawings, legal records, student transcripts, accounting records and material safety data sheets, to name only a few.

If a user has the appropriate security access, he or she can retrieve any file in a manner of seconds. And because we support a vast array of scanner types there is truly no limit to the types of documents that you can store.

What type of scanners does DocuVantage OnDemand support?

Fujitsu, Visioneer, Kodak and all TWAIN-compliant scanners.

Is DocuVantage OnDemand web-enabled?

Yes. Our software is browser-based and allows you to capture, search, archive and retrieve documents from anywhere in the world, using only a web browser.

What types of businesses use DocuVantage OnDemand?

Almost any type of business you can name including: Universities, School Districts, Government Agencies, Advertising agencies, Engineering Firms, Manufacturing/Distribution, Medical Facilities, Real Estate and Property Management, Retail businesses, and Technology companies to name a few. The list is limitless.


How is DocuVantage OnDemand priced?

The DocuVantage OnDemand application is delivered to our clients as a per user, monthly subscription service. Our solution does not require the customer to have a server or to allocate IT resources to the management of the application- we do it all!

If you did not find the answers to your specific questions about document and workflow management here, please contact us via email at info@docuvantage.com  or call our offices at 863.326.6360 ext. 1 and a Document Advantage staff member will happily assist you.

Bechtel Corporation

Fifty years of engineering drawings and project files in 30 databases had to be made accessible and searchable.


Tampa-Hillsborough County Administrative Services

Manually creating meeting agendas and cumbersome workflow was impeding progress for the County.


Medivest

As a growing company, Medivest recognized the need for a more efficient way of handling the increasing amounts of correspondence associated with managing accounts.

Fruit Processor utilizes DocuVantage OnDemand™ to reduce the Fruit Payable Process from 24 man-hours to Minutes

Fruit Processor utilizes DocuVantage OnDemand™ to reduce the Fruit Payable reconciliation process from 24 man-hours to just minutes. Reconciling grower's field tickets, USDA inspection certificates, and weight tickets each week

DocuVantage OnDemand at the SaaS Summit 2008

TAMPA, FL.-Document Advantage, a leading provider of SaaS document management and workflow, is showcasing their latest version of DocuVantage OnDemand at the upcoming SaaS Summit 2008, February 27-29, 2008 in

White House Official Pushes for Software as a Service

Government agencies realize the many benefits of Software as a Service. Low cost of entry, reduced customer resources, fast deployment and immediate ROI. A top official with the U.S. White