The Pitfalls of Content Management Systems - CMS

Content management systems (CMS) can save an organization a great deal of time, but if not properly planned a common trend appears. It goes like this:

CMS Planning
During the phase where a CMS solution is sold/pitched to a client or internal group statements such as "We'll save so much time" - "Look at what we can do with CMS" - "We can repurpose content with ease" - "We can do that" - "We can do this" etc... are made.

But then the content management system is put in place....

Post CMS Rollout
Suddenly statements such as "We can't do that with the CMS" - "We can't change the content layout" - "We can't index in that way" - "We can't......" start to be heard.

The majority of these issues are due to lack of experience from the CMS vendor. Many times the information was there, it was just a poor discovery process on the part of the consultant. You want a CMS vendor that can say "Been there, done that" to just about every situation.

June 1, 2005 | Comments (0)
Posted by DocuVantage