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October 08, 2002
ISO certification assistance
Ocean International Suppliers, Inc, an international supplier of super alloys has recently implemented an electronic document management solution provided by DocuVantage to streamline operations in a highly competitive international environment and to obtain their ISO 9002 certification, opening doors to supply the worlds leaders in the oil and gas industries.
DocuVantage was contacted by Ocean International Suppliers, Inc (Lakeland, FL) mid-summer of this year to assist them with the overwhelming documentation requirements that surrounds the energy industry.
Ocean supplies super alloys such as super duplex stainless steel and titanium in sheet, plate, or tube form or as finished parts such as pipefittings, flanges and valves. Their products are used in the construction and maintenance of oil rigs and chemical plants worldwide. The many grades of alloys require stringent verification processes and each item is manufactured with its own specification sheet that must be retained, traceable and included with every shipment.
Delivering to producers of oil and gas in the U.K., Scandinavia and Canada among other countries, Ocean International was at a disadvantage not being ISO certified. ISO, a series of quality standards set by the International Organization for Standardization, is the most widely used quality management system in the world. ISO requires strict management of documentation. Using DocuVantage’s system, Ocean International has overcome the challenges of managing their product and service documentation – previously administered manually - and their final audit for ISO certification is scheduled over Christmas.
When asked what other benefits they have received in implementing the system, Anne Bokneberg, president of Ocean International says: “DocuVantage’s Workflow product allowed us to identify redundant processes in our daily operations and to free up time for more productive tasks than handling paper all day. Our goal is to maximize output from each employee and with an EDMS solution; we have significantly improved performance without adding people to our overhead, keeping us lean, mean and competitive,” she smiles.
Another benefit, Bokneberg notes, is the secure storage of documents. Weather in Florida poses a large threat to businesses in this region and with electronic imaging, offsite storage means a company can safeguard irreplaceable documents – the lack of which could put a company out of business…especially applicable to Ocean International Suppliers, Inc who is committed by ISO regulations and the general demand for document accessibility in their industry. “When you are dealing with billion dollar-oil rigs or chemical plants, it is critical to locate documentation in seconds…” says Bokneberg.
Ocean International Suppliers, Inc operate on a Windows 2000 platform and have implemented the Optix® software for their rapid deployment, Optix® Workflow; a GUI-based route editor, Optix® Web; secure browser-based access, plus Optix® Text Search. Furthermore, DocuVantage has worked closely with Ocean in integrating the EDMS and Workflow into Ocean’s already-existing intranet application that handles quoting and sales, plus employee tasking.
“Polk County is moving into the hi-tech arena with large strides,” says Jana Wiggins, president of DocuVantage. “Assisting Ocean International – who by the way, was awarded International Company of the Year by the Central Florida Development Council – further sharpening their competitive edge, has been a pleasure and it is great to see Polk County on the map in the hi-tech energy industry.”
Posted by DocuVantage on October 8, 2002 12:00 AM
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