Document Advantage to Showcase DocuVantage OnDemand Document and Records Management for Protecting Mission Critical Documents at the National Hurricane Conference

Document Advantage Corporation, the leading provider of on-demand document management applications, is pleased to showcase DocuVantage OnDemand™ for disaster preparedness at the National Hurricane Conference in Orlando, FL on April 3-4, 2008.

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March 27, 2008 | Comments (0)
Posted by DocuVantage

Document Advantage Corporation Welcomes Chairman of the Board

Tampa, Florida (March 20, 2008) - Document Advantage Corporation, the leading provider of on-demand document and business process management, is pleased to announce Mr. Cliff Sink as the company's Chairman of the Board.

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March 18, 2008 | Comments (0)
Posted by DocuVantage

Fruit Processor utilizes DocuVantage OnDemand™ to reduce the Fruit Payable Process from 24 man-hours to Minutes

Fruit Processor utilizes DocuVantage OnDemand™ to reduce the Fruit Payable reconciliation process from 24 man-hours to just minutes.

Reconciling grower's field tickets, USDA inspection certificates, and weight tickets each week was consuming valuable time. It was a paper intensive process that required manual sorting and data entry as the documents arrived. To ensure proper payment to its harvesters at the end of each week the collection of documents were manually reconciled for weekly production figures. Tickets from remote processing facilities were shipped weekly to the central office.

At the end of the process, the documents were packed in boxes and stored for 2 years. If a grower needed a copy, personnel would have to go through the boxes to find the document. It was not uncommon to have boxes of tickets stacked in the aisles nearby during the harvesting season if quick access was needed.

DocuVantage OnDemand™ allows the company to capture the documents as they arrive, extract the data and save the documents electronically in a secure location. A weekly report performs the reconciliation in minutes instead of hours. If a grower needs a copy, it is accessed in seconds.

Document Advantage utilized high-speed Fujitsu scanners and Kofax Ascent Capture to provide production level capture and data extraction for the large volume of documents. Once validated, the documents are released to DocuVantage OnDemand™ for document storage, retrieval, and reporting.

Future phases of the solution will allow the company’s remote processing facilities to scan the documents daily and eliminate the need to ship to the central office.

About Document Advantage Corporation

Document Advantage Corporation is a leader in document, information and business process management solutions. DocuVantage OnDemand™ delivers a secure, integrated application that includes document capture, enterprise search, collaboration, business process automation, remote storage and records management technologies delivered as a subscription service. For more information please visit www.docuvantage.com or contact 863.326.6360 ext.1

February 25, 2008 | Comments (0)
Posted by DocuVantage

White House Official Pushes for Software as a Service

Government agencies realize the many benefits of Software as a Service. Low cost of entry, reduced customer resources, fast deployment and immediate ROI. A top official with the U.S. White House's Office of Management and Budget (OMB) gave her strongest endorsement yet to software as a service, saying Wednesday it can help federal agencies cut development costs.
http://www.pcworld.com/businesscenter/article/141455/white_house_official_pushes_for_software_as_a_service.html

January 20, 2008 | Comments (0)
Posted by DocuVantage

DocuVantage OnDemand at the SaaS Summit 2008

TAMPA, FL.-Document Advantage, a leading provider of SaaS document management and workflow, is showcasing their latest version of DocuVantage OnDemand at the upcoming SaaS Summit 2008, February 27-29, 2008 in San Francisco, California.

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January 7, 2008 | Comments (0)
Posted by DocuVantage

SaaS is Green!

Software applications that are architected and delivered as Software as a Service (SaaS), provides server and storage consolidation, which means reduced power consumption.

In the Electronic Document Management and Business Process Automation industry, software license or ASP vendors typically require their customers to operate the software on multiple servers, one for the database, one for the application, one for the workflow, etc. At the very least, they want their application running on it's own server so that they can "support" it. You know that if MS Exchange is running on the same server that your EDMS is running on, Exchange is causing any errors that might occur. In the SMB market, the weakest server you can buy is overkill for an EDMS. The CPU runs at about 2% and you get more storage than you know what to do with. Oh yeah, don't forget you have to back all that stuff up too. Another tape drive for the server closet...

Without doing the math, I think you can see that if a SaaS vendor can put 50 customers on one server instead of 50 servers, there is a savings in power. Plus, you have now enabled 50 companies to allow telecommuting. That could save some gasoline as long as those telecommuters aren't heading out to the beach on the days they are "working" from home. Wireless Broadband sure makes that easy!

December 13, 2007 | Comments (0)
Posted by Dave

Document Advantage Corporation will sponsor and exhibit DocuVantage OnDemand at the AIIM Florida Chapter Showcase on Thursday, Dec. 13th, 2007, Clearwater, FL

Learn the latest technologies to Capture, Manage, Store, Preserve and Deliver Information within your Organization.

Holiday Buffet Lunch and Refreshments

Thursday, Dec. 13th, 2007
11:30 AM to 4:00 PM

Held at:
Tech Data Corporation,
5350 Tech Data Drive
Clearwater, FL 33760
Bldg D, Rm. 1

There is no fee to attend but your response is requested for planning. Please RSVP

http://www.aiim.org/chapters/chapter-events.asp?EventID=4134&Task=Register

December 5, 2007 | Comments (0)
Posted by DocuVantage

Why Service Level Agreements?

Why do you care if your Software as a Service or Application Service Provider has a Service Level Agreement (SLA)? It would be in their best interest to keep the application up and running at all times, right?

What happens if the service does go down? Do you get a refund? Would it make a difference if you did get a refund? Probably not. Does it mean that the service will never go down? No. It means that your provider has committed to keeping the service available and is willing to put the commitment on paper and even refund some of your money if something were to happen to disrupt your use without prior notification. If there is downtime, there is a strong economic incentive for the vendor to return the service to normal since they would be paying penalties to a large number of companies. That gets management's attention quickly.

So why have an SLA?
It is a contract between you and your service provider stating that they will do everything in their power to ensure that the service is available, and if they don't, there are penalties. The reason to have an SLA is for your vendor to show their commitment to you and to set the groundwork for when they don't meet that commitment. They are committing to guaranteed up-time. They commit to specific maintenance windows so that you can plan for them. It is human nature to pay more attention to meeting commitments that are described in legal documents than ones that are verbal.

Be wary of where your applications reside. There are large companies out there offering to host your data and applications without an SLA. What will they tell you? "We are the largest e-commerce website and we use the same data facility for your data as ours." Tell them "That's nice but why won't you commit to providing a Service Level Agreement for my data?"
Also beware of the vendors that will only provide a SLA on the data storage and not the application. You need both.

You might start to think that you shouldn't use hosted applications. But, how many companies have an IT shop that provide service level and uptime commitments to its staff? Very few, because many companies either cannot afford or choose not to put the infrastructure in place that is required. Redundant hardware, software, networks, people, it all adds up to big $$.

SaaS vendors can provide the critical infrastructure because the cost is shared across many customers so the cost to each individual customer is actually very low.

Ultimately the SLA lets you take advantage of hosted applications, 99.9% uptime, upgrades and 24-hour support without incurring the costs. You get a committed partner instead of a supplier. SaaS vendors must earn your business each and every month. Very different from the suppliers you purchase software licenses from.

November 9, 2007 | Comments (0)
Posted by Dave

Leading Health Management Provider solves their Business Process Automation and Records Management Challenges with DocuVantage OnDemand

Our client provides a complete suite of Behavioral and Medical Health Management services that include Behavioral and Medical Case Management, Behavioral and Medical Utilization Management, Physician Review Services and Nurse Advice/Triage Services.

Compliance requirements are changing in the healthcare industry. New requirements require providers to store, maintain, and have the ability to produce physician referral approvals. To physically store the paper versions of those documents would require organizations to purchase and maintain expensive disaster proof storage containers or lease offsite space and pay for physical recovery of the document each time they need to produce it.

Our client desired an on-demand, flexible, fully integrated, web document management application that included email/fax management, records management and rules based business process automation.
They selected DocuVantage OnDemand™.

Now, the physician approvals enter electronically and are distributed electronically to the teams on each shift to process the approvals using the application's BPM feature. These records are held per their record lifecycle schedule and are purged at their disposition date.
Benefits include: No printing, No scanning, and No misplaced files. Data is securely protected and accessed from their remote offices. Records lifecycles are managed so records are not retained longer than required.

About DocuVantage OnDemand™

Document Advantage Corporation launched DocuVantage OnDemand™ in 2006 as the first full featured, flexible, enterprise class document management application architected for Software as a Service and delivered via the web. Clients no longer have to pay for expensive license based document management applications. They access the secure application using their web browser and pay a low, monthly subscription fee. The subscription service includes all upgrades and maintenance. Clients can sign up begin solving their document management challenges immediately.

DocuVantage OnDemand's flexible user interface allows each client to personalize their index screens to suit their needs.

The Capture features include remote scanning via the web, drag and drop capture and importing. Automatic OCR/Text Search of all documents. Globally search any or all document archives.

Business process automation features include a graphical user interface for you to design and deploy rules based workflows. Parallel or linear routing depending on your process needs. Review and approve documents electronically. User's tasks appear in their task list and are ranked by priority. Monitor business activities and processing with the ability to adjust for task load; no more bottlenecks.

True document management; messaging, collaboration and notes are maintained within the system. One central location for users to store their work. Multi-level security by groups, roles or down to the document level. Check in/out maintains version control of all documents. Users can view the latest revision even while another user is editing a new version.

Subscribe to an archive or a document, know what is happening to the documents that you are interested in.

Stay tuned for more features to make your day easier!

Please visit us at www.docuvantage.com and let us know what your needs are.

October 18, 2007 | Comments (0)
Posted by DocuVantage

Document Advantage Corporation (DocuVantage), will sponsor and exhibit at the Rheinner Reseller and Integrator Executive Symposium on Document Management, 2007, in Las Vegas, NV, Sept 12-14, 2007

Document Advantage Corporation, the leading provider of on-demand document, information, and business process management services, will exhibit DocuVantage OnDemand&trade: at the Rheinner EDM VARfest 07 at the Red Rock Resort in Las Vegas, Nevada, September 12-14, 2007.

The premier document management / imaging event attended by key executives in the electronic document management industry, VARfest is the Rheinner Group's annual symposium for resellers and integrators of EDM hardware and software.

"Customers are demanding fundamental changes in the way document and business process management solutions are delivered," said Jana Wiggins, CEO of Document Advantage. "Foremost, they are demanding service accountability from their vendors and looking for provable, cost-effective results. This has forever altered the market, the products, and the decision-making users. DocuVantage OnDemand helps EDM VARs meet these requirements. The Rheinner Group's symposium is an excellent place for us to share the necessary market information and expose VARs to this revolutionary delivery method that will improve sales and accelerate profit growth."

The Rheinner Group's Reseller & Integrator Executive Symposium on EDM will feature concurrent business and technical tracks interspersed with workshops. The Document Advantage team will exhibit DocuVantage OnDemand™ throughout the event.

To learn more and to register for the event, visit www.techinfocenter.com.

About Document Advantage Corporation

Document Advantage Corporation, a leader in document, information and business process management applications, offers DocuVantage OnDemand™, a secure, integrated application delivered as a service that includes enterprise-class document capture, content search, collaboration, business process automation, remote storage, and records management. By choosing Document Advantage as their business process management provider, users across commercial, government and education sectors have improved their information processing, handling, storage, and retrieval; saving millions of dollars. Headquartered in Tampa, Florida, with a sales office in Northern California's Silicon Valley, Document Advantage is the only nationwide document and business process management provider to offer its on-demand solution as a subscription service.

For more information please visit www.docuvantage.com or call 863.326.6360, ext. 224.

August 20, 2007 | Comments (0)
Posted by DocuVantage